Southern Water’s work to plan for the future

The long-term strategy for Southern Water is being developed to meet customer and stakeholder expectations and the challenges of the future.

Southern Water's Strategic Statement looks ahead for the next 25 years and is currently being updated for 2015 to 2040.

They have recently published the opening chapters of the Statement. These cover:

• Introduction – Help us plan the water services of the future
• Part 1 – Looking ahead. The challenges that affect your water service
• Part 2 – What matters to you? Understanding what you want and expect from your water provider

They would welcome your feedback on these chapters via their online form, or by writing to Joel Hufford, Public Relations Manager, Southern Water, Southern House, Yeoman Road, Worthing, BN13 3NX.

Further chapters of the Strategic Statement, covering how they plan to meet customers’ expectations, will be published in early 2013, with the final document due to come out in the spring.

You can sign up for e-mail alerts to let you know when these later sections have been published

In their Strategic Statement, they consider how they will manage the challenges of climate change, population growth and new legislation to deliver value for money water and wastewater services for customers.