Thursday 20 October 2011

Your Voice in Health and Social Care Survey


This is your opportunity to help influence the work of the LINk in the Portsmouth area as it changes into Local Healthwatch while continuing to help improve local Health and Social Care services.

Please take this very quick survey (approximately 3 minutes long)

Background information

LINks – remit, role, powers & activities
There is a LINk in every local authority area that has social services responsibility and the remit of the LINk covers any health or social care service that is funded by the taxpayer. 
The role of a LINk is to:
  • give everyone the chance to say what they think about their local health and social care services – what is working well and what is not so good;
  • give people the chance to check how those services are planned and run;
  • provide feedback on what people have said about services, so that things can change for the better.
LINks have a range of powers, so that they can say how local services should improve. They have specific powers to:
  • make reports and recommendations and get a reply within a set period of time;
  • go into some types of health and social care premises to see what they do ;
  • use the Freedom of Information Act to ask for information and get a reply within a set period of time;
  • refer issues to the local Health Overview & Scrutiny Panel (HOSP) and receive a response.
LINk activities (as set out in the Act) are to:
  • promote and supporting people’s involvement in the commissioning, provision and scrutiny of health and social care services;
  • enable people to monitor and review the commissioning and provision of health and social care services;
  • obtain people’s views about their needs for, and their experiences of, health and social care services; and
  • represent people’s views to those responsible for health and social care services, as well as making reports and recommendations on how services can be improved.
For more information about Portsmouth LINk go to the Portsmouth LINk blog here
To become a member of LINk go to the membership application page here 
For more information about healthwatch go to the local heathwatch blog here

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